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1. Problem
2 k2 N& Q6 K7 w8 U4 p5 PWhen S/W problems occured on the machines, Please send the following files. Z5 L$ K$ U/ S7 c
to GTS.
6 T% x+ r- q" Q k6 U. I& u; L2. Procedure and Notice
; j4 x1 i B5 iMachine type File list
$ Z/ P$ o, U" `# ICP45, SM32x PCB file, SYSTEM folder, LOG folder, monitor capture7 g! E [4 B/ }3 E
CP6x, SM310 kimchilog.txt/ rttrace.log/ telemetry/ monitor capture
) O2 m. `2 K5 p! P5 \$ S4 RSM4xx/ B6 {% C/ n/ F5 c- u, T! \) _
ⓐError at MMI programming. B" S4 ^5 f( s7 m
→ PCB, LOG, SYSTEM, SMBACKUP, Version and short comment,
7 w0 z& Z7 p9 h4 N3 S! Tmonitor capture.1 m4 q8 h9 a- P- Y
ⓑError at machine running, producing
. X) x. p- [ S3 s/ L→ PCB, LOG, SYSTEM, SMBACKUP, RT Telemetry, Version
7 f2 L$ B( }% mand short comment, Vision Telemetry, monitor capture( A& L( r- Z" X' J8 M7 M1 X; e
ⓒError at vision error [, p$ u( M9 `4 Z& y# e5 H
→ PCB, LOG, SYSTEM, PdInfo, ErrVisFile, Vision error image9 u7 K9 T. G+ f
Version and short comment
) Z( q, g: X9 A9 pⓓError before and after an optimizer
9 C- k6 B7 \$ u \& E( G w9 d! H→ PCB, LOG, SYSTEM, TEMP
% @$ R8 t1 u4 p! h
j8 i/ O) Y$ w$ l4 p* k+ ^% t0 g. R+ M Z: s1 [
. R# l: q" f2 t6 H ^$ f! t' Z
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