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1. Problem
3 k6 m9 P) G9 v! }4 LWhen S/W problems occured on the machines, Please send the following files) [2 L Z8 [$ T0 c7 Z o# i
to GTS.
8 n2 J2 z2 E* q$ c' o0 @5 y# F1 Q* c2. Procedure and Notice
- P& h$ X! U4 w8 R2 m& VMachine type File list
% \( {1 g0 G! @- sCP45, SM32x PCB file, SYSTEM folder, LOG folder, monitor capture
: j/ r) j0 S6 h; f* fCP6x, SM310 kimchilog.txt/ rttrace.log/ telemetry/ monitor capture
% v* @5 G P9 _) t3 E- J$ oSM4xx
4 Y) U4 v. m' }* {- LⓐError at MMI programming1 ]* E' b" p& M# j3 W3 q
→ PCB, LOG, SYSTEM, SMBACKUP, Version and short comment,2 \8 i, a! q# D: w7 {3 g; S& o( u
monitor capture.; G, a+ ~( |) ^0 R! s6 o
ⓑError at machine running, producing6 F# m" n, |! m
→ PCB, LOG, SYSTEM, SMBACKUP, RT Telemetry, Version
/ g9 z4 g# ?0 T; @9 P' Q2 ~% Band short comment, Vision Telemetry, monitor capture, K# r! R1 ^0 B6 m
ⓒError at vision error
$ c6 w9 c/ X; a! J/ k5 L! c4 @→ PCB, LOG, SYSTEM, PdInfo, ErrVisFile, Vision error image) E- k* Z( m( I& T; i7 _
Version and short comment6 |0 L8 d! t! t/ p, u- L: J; r
ⓓError before and after an optimizer
6 c, Z. W$ z9 [* @& T2 r$ H→ PCB, LOG, SYSTEM, TEMP8 d8 z# M5 t# k
: K' \2 z2 B7 l M3 |0 ?
0 o7 ^3 Z2 e3 {3 Z/ n& z9 U/ H" u" E
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